Service

FireDrop is the only engineering brand on the Russian market that offers a 5-year warranty service on the entire range of prefabricated tanks. Under certain conditions, the warranty can be extended up to 10 years.

The warranty extension underscores the high reliability of FireDrop’s prefabricated tanks and reflects our commitment to providing customers with the most comfortable conditions during the operational life of our systems.

FireDrop service strategy

FireDrop’s technical solutions are engineering assets with a high level of responsibility. They are intended to be handled carefully and professionally. Lack of proper maintenance and improper operating conditions always pose the risk of sudden equipment failure at the most inconvenient time.

The FireDrop Service Center was established to maintain systems in working condition and prevent malfunctions. Breakdowns require costly repairs and, in severe cases, can disrupt production cycles on a large scale. Therefore, the ultimate result of good service is insurance for the owner against unforeseen expenses. At the same time, it extends the service life of the asset, which brings additional financial benefits.

Types of technical support provided by our specialists:

• Diagnostics. Conducted to assess the technical condition of installed systems.
• Warranty and post-warranty maintenance. Performed to ensure uninterrupted operation of equipment during its lifecycle.
• Repairs. Carried out as needed; technical and operational characteristics are restored either with the replacement of components or without.